Refund policy

In-Store and Online Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.  

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return purchased online you can contact us at travelingchicbethel@gmail.com. Please note that returns will need to be sent to the following address: 800 Federal Rd Unit A4 Brookfield, CT 06804.  Online Purchases made be returned In-Store. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return postage will be deducted from your store credit. 

You can always contact us for any return question at travelingchicbethel@gmail.com.

Refunds will be issued in the form of a store credit unless 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Special Orders, Personalized Items, Personal Care Products, and Bodysuits are Non-Refundable

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will receive a store credit.